Failed To Move Change Status with Application Error in Web Client and Unknown Error in Java Client (Doc ID 1342486.1)

Last updated on SEPTEMBER 22, 2016

Applies to:

Oracle Agile Product Collaboration - Version 9.3.0.0 and later
Information in this document applies to any platform.
***Checked for relevance on 14-May-2013***

Symptoms

User gets an "Application Error" This feature did not perform as expected in Web Client and "Unknown Error" in Java Client when moving a Change status

STEPS
-----------------------
1.Log into Web Client
2.Open Change
3.Try to move change's status to next
4.Get "Application Error"

5.Do same in Java Client, get "Unknown Error"

No error in Agile server log
Error trace in Java console:
java.lang.NullPointerException
at com.agile.pc.cmserver.base.RedlineServiceTable.rowActive(RedlineServiceTable.java:2909)
at com.agile.pc.cmserver.change.ChangeServiceAI.checkReleasedChildren(ChangeServiceAI.java:2552)
at com.agile.pc.cmserver.change.ChangeService.additionalAuditCheck(ChangeService.java:1610)
at com.agile.pc.cmserver.base.BaseServiceRoute.doAuditStatus(BaseServiceRoute.java:1931)
at com.agile.pc.cmserver.base.BaseServiceRoute.doAuditCurrentStatus(BaseServiceRoute.java:1496)
at com.agile.pc.cmserver.base.BaseServiceRoute.auditCurrentStatus(BaseServiceRoute.java:1467)
at com.agile.pc.cmserver.base.CMRouteSessionBean.preAuditStatus(CMRouteSessionBean.java:1510)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) 

Changes

 The Assembly BOM had an invalid part which had been deleted

Cause

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