Customer Center Allowed Event Adjustment Refund More Than Charged Amount
(Doc ID 1342661.1)
Last updated on MARCH 26, 2019
Applies to:Oracle Communications Billing and Revenue Management - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
Consider the below scenario:
1. Create an account with a cycle forward fee, say $30 per month, for May 4 - June 4.
2. Do a 100% event adjustment first and then cancel the product after a few days on May 14,
This results an overcharge.
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