If A Provisioning Tag Is Attached To A Parent Service Provisioning Is Not Triggered For The Child . (Doc ID 1344394.1)

Last updated on APRIL 04, 2023

Applies to:

Symptoms

The issue for the below scenarios:
1. When Plan is created with Subscription Group [SG]. The member service of the SG being Sub service for the SG. eg SG is with /service/telco and member with /service/telco/gsm. The deal associated with member SG has permitted as '/service/telco' whose product is having Provisioning Tags associated. Account Creation fails from when using the above plan
2. When Plan is created with Subscription Group. The member service of the SG being Sub service for the SG. eg SG is with /service/telco and member with /service/telco/gsm.The deal associated with SG is of the same permitted type '/service/telco' and the product is having provisioning tags. Account is created and from Customer Center when try to Purchase deal for the SG member, deal with permitted as that of the Parent is also available as one of the Options and when that is selected, the deal purchase fails.

Changes

Cause

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