Order Creation Issue In OSM - java.sql.SQLException: ORA-20001: Order satisfied no rule. Cannot start process. order id = 25603. Cannot start flow.

(Doc ID 1344607.1)

Last updated on AUGUST 13, 2013

Applies to:

Oracle Communications Order and Service Management - Version: 6.3.1 and later   [Release: 6.3 and later ]
Information in this document applies to any platform.

Symptoms


When a new order is created in OSM bythe  omsadmin, it gives the error as "ORA-20001: Order satisfied no rule." and cannot start the work flow. The order moves into accepted state and hangs there.

Cause

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