Transaction Commit Sent From Jca Adapter But Not Persisted (Doc ID 1344712.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]
Information in this document applies to any platform.
***Checked for relevance on 28-Oct-2013***

Symptoms

An order came in from Siebel to be purchased in BRM. The purchase went through and proper POIDs are returned into the BPEL instance, then the POIDs are updated in AIA xref. Then the order COMPLETE status is sent back to Siebel.

The problem is the "/purchased_product" and "/profile/order" are nowhere to be found in the BRM DB.

Cause

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