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Failed Login on Windows 7 - the Browser Hangs Completely. No Errors, No Crash. JAVA blocked by Antivirus. (Doc ID 1344858.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Demantra Advanced Forecasting and Demand Modeling - Version 7.3.0.1 and later
Information in this document applies to any platform.
***Checked for relevance on 23-Jul-2013***

The problem was due to anti virus blocking Java from running.


Symptoms


When logging through Windows 7 the browser hangs completely.
No errors, no crash. It just freezes and it has to be killed through task manager.

Cause

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In this Document
Symptoms
Cause
Solution
 Check Antivirus Settings
 Check the Firewall Settings
 Check if the Application Server
 Clean:
 1. Delete IE/ Mozilla temporary files
 2. Clear java cache
 3. Close
 4. Restart the WebServer
 Troubleshooting:
References


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