PCM_OP_SUBSCRIPTION_RERATE_REBILL Crashes CM While Rerating Account with Billinfo That Has More Than Fifty Services
(Doc ID 1345225.1)
Last updated on AUGUST 22, 2024
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and laterInformation in this document applies to any platform.
Goal
Scenario :
1) It is required to run PCM_OP_SUBSCRIPTION_RERATE_REBILL from custom application to rerate different accounts using the following criteria in combination:
1) It is required to run PCM_OP_SUBSCRIPTION_RERATE_REBILL from custom application to rerate different accounts using the following criteria in combination:
Billinfo object
Event type
Particular service or group of services
2) When running PCM_OP_SUBSCRIPTION_RERATE_REBILL with billinfo object that contains more than 50 services (and balance groups), the CM crashes with the following error :
Input flist:
0 PIN_FLD_POID POID [0] 0.0.0.1 /account 155541638 465
0 PIN_FLD_BILLINFO_OBJ POID [0] 0.0.0.1 /billinfo 159479478 4
0 PIN_FLD_RERATE_FLAGS INT [0] 1
0 PIN_FLD_PROGRAM_NAME STR [0] "Manual rerate"
0 PIN_FLD_START_T TSTAMP [0] (1285876800) Fri Oct 1 00:00:00 2010
0 PIN_FLD_FLAGS INT [0] 1
0 PIN_FLD_SESSION_OBJ POID [0] 0.0.0.1 /event/session 160276494 0
Error:
D Wed Oct 27 16:32:32 2010 <HOSTNAME> cm:11573 fm_subscription_utils.cpp:3894 1:<HOSTNAME>:CustomerCenter:0:AWT-EventQueu1301:1288182751:2
fm_subs_utils_rerating_event_search input flist
# number of field entries allocated 20, used 7
0 PIN_FLD_POID POID [0] 0.0.0.1 /account 155541638 465
0 PIN_FLD_BILLINFO_OBJ POID [0] 0.0.0.1 /billinfo 159479478 4
0 PIN_FLD_RERATE_FLAGS INT [0] 1
0 PIN_FLD_PROGRAM_NAME STR [0] "Manual rerate"
0 PIN_FLD_START_T TSTAMP [0] (1285876800) Fri Oct 1 00:00:00 2010
0 PIN_FLD_FLAGS INT [0] 1
0 PIN_FLD_SESSION_OBJ POID [0] 0.0.0.1 /event/session 160276494 0
D Wed Oct 27 16:32:32 2010 <HOSTNAME> cm:11573 fm_subscription_utils.cpp:4059 1:<HOSTNAME>:CustomerCenter:0:AWT-EventQueu1301:1288182751:2
fm_subs_utils_rerating_event_search_one_account input flist
# number of field entries allocated 20, used 7
0 PIN_FLD_POID POID [0] 0.0.0.1 /account 155541638 465
0 PIN_FLD_BILLINFO_OBJ POID [0] 0.0.0.1 /billinfo 159479478 4
0 PIN_FLD_RERATE_FLAGS INT [0] 1
0 PIN_FLD_PROGRAM_NAME STR [0] "Manual rerate"
0 PIN_FLD_START_T TSTAMP [0] (1285876800) Fri Oct 1 00:00:00 2010
0 PIN_FLD_FLAGS INT [0] 1
0 PIN_FLD_SESSION_OBJ POID [0] 0.0.0.1 /event/session 160276494 0
Received Signal 11
#0 0xffffe410 in __kernel_vsyscall ()
#1 0x00c1ed23 in __waitpid_nocancel () from /lib/tls/libc.so.6
#2 0x00bc87a9 in do_system () from /lib/tls/libc.so.6
#3 0x00d0a98d in system () from /lib/tls/libpthread.so.0
#4 0xf7e357ea in printExceptionReport ()
#5 0xf7e2e3e2 in sigsegv_handler () from /opt/portal/7.3/lib/libcm_main.so
#6 <signal handler called>
#7 0xf7ed5a3c in pini_flist_find () from /opt/portal/7.3/lib/libcmpin.so
#8 0xf7ef5fab in pin_flist_elem_get_next ()
#9 0xf6cd2cbd in fm_subs_utils_rerating_event_search_one_account ()
#10 0x20393956 in ?? ()
#11 0x4620726f in ?? ()
#12 0x20303031 in ?? ()
#13 0x3156203d in ?? ()
#14 0xff003030 in ?? ()
#15 0xffffc900 in ?? ()
#16 0x00000000 in ?? ()
3) If one does not include the billinfo object in Flist and using the PIN_FLD_RERATE_FLAGS= 0, the rerating ends with no errors.
4) When the rerating finishes with no errors, one can see that in function fm_subs_utils_rerating_event_search_one_account (that fails in the previous case) the event search flist is generated in which balance groups are used as arguments. Obviously this will not work if the balance group number is more than 31 due to the DM’s limitation of arguments number.
Question :
Is there some opportunity to run the selective rerating on one billinfo with more than 50 services?
Solution
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In this Document
| Goal |
| Solution |