MetaSolv GUI Login Error: "Cannot Establish connection to database. | Please contact your system Administrator" (Doc ID 1345386.1)

Last updated on JUNE 07, 2021

Applies to:

Oracle Communications MetaSolv Solution - Version 6.3.0 and later
Information in this document applies to any platform.

Users unable to login to the MetaSolv GUI with below stated error message displayed in the Pop Up window:

java.lang.Exception: Cannot Establish connection to database. | Please contact your system Administrator.

Note: This Article only applies if below stated error gets logged to the SERVER_NAME.mss.log in addition to the symptom stated above:

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In this Document

Symptoms

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