Seeing Automation.Automationexception When Automated Task Tries To Change State From Received To Accepted (Doc ID 1345583.1)

Last updated on SEPTEMBER 05, 2017

Applies to:

Oracle Communications Order and Service Management - Version: 7.0.1 and later   [Release: 7.0.0 and later ]
Information in this document applies to any platform.

Symptoms

We are seeing automation.AutomationException when an automated task tries to change the state from Received to Accepted. Even after we try to toggle the state to Received state, we still see this error and the task is stuck in the Received state

Cause

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