My Oracle Support Banner

No Prack For 183 When Playing Announcement After Busy (Doc ID 1347119.1)

Last updated on FEBRUARY 28, 2019

Applies to:

Oracle Communications Service Broker - Version 3.1.0 and later
Information in this document applies to any platform.

Symptoms

Call flow:


1: A party calls B party, but B party is busy.
2: If B party is busy, announcement is played for A party. After the
announcement  the call call has to be released with an appropriate cause code.

The problem is OCSB does not send PRACK to 183 when playing announcement after busy.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.