PCM_OP_BAL_GET_BALANCES Throws Error Within A Timos Setup (Doc ID 1347855.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.1.0.0 to 7.3.1.0.0 - Release: 7.3.1 to 7.3.1
Information in this document applies to any platform.

Symptoms

While trying to process usage using PCM_OP_TCF_AAA_STOP_ACCOUNTING, CM throws the following error:

E Wed Mar 16 01:16:50 2011 intbrm3 cm:19179 fm_bal_get_balances.cpp:707 1:intbrm3:cm:19042:-146589472:7:1300256210:19950
   op_bal_get_balances error
   <location=PIN_ERRLOC_FLIST:6 class=PIN_ERRCLASS_SYSTEM_DETERMINATE:1 errno=PIN_ERR_NOT_FOUND:3>
   <field num=PIN_FLD_VALID_FROM:8,6429 recid=0 reserved=0 reserved2=0 time(sec:usec)=0:0>
   <facility=0 msg_id=0 version=0>

The input flist to op_bal_get_balances is:

D Wed Mar 16 01:16:50 2011 intbrm3 cm:19179 fm_bal_get_balances.cpp:190 1:intbrm3:cm:19042:-146589472:7:1300256210:19950
   op_bal_get_balances input flist

# number of field entries allocated 20, used 2
0 PIN_FLD_POID POID [0] 0.0.0.1 /account 10261050700 10
0 PIN_FLD_BALANCES ARRAY [0] allocated 20, used 1
1    PIN_FLD_CURRENT_BAL DECIMAL [0] 0.000000000000000

Steps to Reproduce

DM_TIMOS is configured in the environment.
  1. Setup a price plan which charges '0' amount.
  2. Process a CDR with some duration. As the price is configured as '0' rate, it will not charge the customer.
  3. Process international roaming usage using the plan created above.

Cause

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