FRM-41214 Error When Generating AERS Reports

(Doc ID 1348559.1)

Last updated on AUGUST 12, 2016

Applies to:

Adverse Event Reporting System - Version 4.6.0 and later
Information in this document applies to any platform.
***Checked for relevance 30-Sep-2014***

Symptoms

On : AERS 4.6.0 version, Reports

When attempting to run reports within the AERS Application the following is received:

ERROR
-----------------------
FRM-41214: Unable to run report

The rwserver.trc captures errors such as the following messages:

[2011/1/21 5:16:27:79] Debug 50103 (RWSecurity.isPortalConnected): Failed to connect to security repository Oracle Portal
[2011/1/21 5:16:27:79] Debug 50103 (RWSecurity:isPortalConnected): s_connection:null
[2011/1/21 5:16:27:94] Debug 50103 (DBConnection:connectByThinJDBC): username: portal, dbconnect: ldap://host.domain:port,cn=oraclecontext

The user is able to successfully connect to sqlplus using portal.
ie.

cd $ORACLE_HOME/bin
sqlplus <same portal userid/password>

 

Cause

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