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Message 'The database has not been configured to run background jobs' Appears at Login Even Though the Background Jobs Are Running (Doc ID 1348627.1)

Last updated on JULY 31, 2023

Applies to:

Primavera P6 Professional Project Management - Version 6.2.1 and later
Primavera P6 Enterprise Project Portfolio Management - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

The background jobs have been verified as running, using the methods in Doc ID 905203.1 - Error: "The Database Has Not Been Configured To Run Background Jobs." When Logging Into Project Management, but users still see the following message when logging in to the P6 Professional (Project Management) client application:

The database has not been configured to run background jobs.

Changes

 

Cause

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