My Oracle Support Banner

Telco Promotion Panel Displaying Detals For Wrong Account (Doc ID 1348678.1)

Last updated on MARCH 28, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Promotion Panel in Customer Center is displaying the promotion details for the wrong account. For example- Account A is displaying the promotion details of Account B (note: Account B is not even open in the navigation panel).

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.