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Common Implementation Issues with Customer Care & Billing / Meter Data Management Integration (Doc ID 1348879.1)

Last updated on JUNE 12, 2019

Applies to:

Oracle Utilities Customer Care and Billing Integration to Oracle Utilities Meter Data Management
Information in this document applies to any platform.

Purpose

**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

CCB - Oracle Utilities Customer Care and Billing
MDM - Oracle Utilities Meter Data Management
XAI - XML Application Integration
FAQ - Frequently Asked Questions
JMS - Java Messaging Services
JNDI - Java Naming and Directory Interface
MDB - Message-Driven Bean

This FAQ attempts to catalog common issues encountered when implementing the "Oracle Utilities Customer Care and Billing Integration to Oracle Utilities Meter Data Management" product.

This is not an exhaustive list, nor a replacement to the Oracle Utilities CCB-MDM Integration Implementation Guide and Oracle Utilities CCB-MDM Integration Install Guide.  Questions and issues not covered here on in the supplied documentation should be raised to Oracle Support through a Service Request. 

This document is specific to the integration between CC&B 2.3.1 and MDM 2.0.1.x (referred to as CCB2-MDM2 in the remainder of this document). 

Questions and Answers

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In this Document
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