HTB: The Concurrent Manager Defined To Process This Request Is Not Active In The Current Work Shift (Doc ID 1348920.1)

Last updated on MAY 07, 2017

Applies to:

Oracle Healthcare Transaction Base - Version 6.1 and later
Information in this document applies to any platform.

Symptoms

When loading a catalogue into HTB through E-Business Suite, the status of the request in the Concurrent Programs Request window is shown as a yellow warning symbol.  When we click on the request, we get the following diagnostic:

The concurrent manager defined to process this request is not active in the current work shift. The request will not process within this work shift. Contact your system administrator to verify that the concurrent manager work shifts are defined correctly.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms