Buddies Are Stuck in "Waiting for Authorization" (Doc ID 1348955.1)

Last updated on JULY 04, 2014

Applies to:

Oracle Communications Instant Messaging Server - Version 8.0 and later
Information in this document applies to any platform.
Checked for relevance on 04-Jul-2014.

Symptoms

When some users are adding each other, sending authorization requests to add buddies to their contact roster, some may appear as "Waiting for authorization".

Inspecting LDAP records, the following may be seen:

Bob's information in LDAP:

Cause

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