General Error While Viewing Differnce In E2b Report Pending Screen

(Doc ID 1349422.1)

Last updated on JUNE 23, 2017

Applies to:

Oracle Argus Safety - Version 4.2.1.8 and later
Information in this document applies to any platform.
***Checked for relevance on 28-Mar-2014***
***Checked for relevance on 23-JUN-2017***

Symptoms


General the following error while viewing E2B difference Report in E2B Pending screen:

Error message:
Case PHHY2011US58307 General Error while creating E2b report

Steps to Repeat:
1. Go to E2B Pending Screen
2. Select an E2B report and select duplicate search
3. Perform the duplicate search
4. Select a case from the results
5. Click on View Difference button
7. Observe that it displays the error

Cause

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