In Click-To-Dial Application: When Announcement Is Played On A party ICA Leg, ODisconnect Event Is Not Sent To AS

(Doc ID 1349521.1)

Last updated on OCTOBER 10, 2016

Applies to:

Oracle Communications Service Broker - Version 3.1.0 and later
Information in this document applies to any platform.

Symptoms

In a Click-To-Dial Application: When Announcement Is Played On A party ICA Leg, ODisconnect Event Is Not Sent To AS.

In a click to dial application: 

 

1. AS invite A party

2. When A party is answered, AS invite B party

3. If B party is busy, AS play announcement to A party.

4. If A party abandons during the announcement, the abandon event is not sent to the AS. So OCSB keeps sending reset timers. 

Cause

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