CCB SP/Meter Installation sync requests create multiple Install Events in MDM (Doc ID 1349556.1)
Last updated on AUGUST 17, 2011
Oracle Utilities Customer Care and Billing Integration to Oracle Utilities Meter Data Management - Version: 3.1 and later [Release: and later ] Information in this document applies to any platform.
If a CC&B SP/Meter Installation record was previously sync'ed to MDM as an Install Event, and that SP/Meter Installation record is later changed (e.g. change the Installation Constant), the subsequent sync request creates a new Install Event in MDM, with the sync request remaining in the error status ("Device cannot be installed at the Service Point as a device is already installed for the Install Date/Time"). The intended output of a changed SP/Meter Installation record that was previously sync'ed to MDM should update the corresponding Install Event, not create a new one.
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