Adjusting An Event To Zero Closes The Event (Doc ID 1350231.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.5.0.0.0 [Release 7.4.0 to 7.5.0]
Information in this document applies to any platform.

Symptoms

Once an event is adjusted to zero, it cannot be adjusted again. If a balance of $0.01 is left, the event can be adjusted again.

D Tue Mar 15 11:41:37 2011 kalel cm:19005 fm_ar_event_adjustment.cpp:238 1:<machine>:<program>:0:0:0:0:0
fm_ar_event_adjustment return flist
# number of field entries allocated 20, used 4
0 PIN_FLD_POID POID [0] 0.0.0.1 /account 22395 14
0 PIN_FLD_RESULT ENUM [0] 0
0 PIN_FLD_DESCR STR [0] "partial adj. amount is over the limit"
0 PIN_FLD_ADJUSTMENT_INFO ARRAY [0] allocated 20, used 1
1    PIN_FLD_RESOURCE_ID INT [0] 840

Cause

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