Loop in BILLING when Billable Charge billing uses invalid SQI
(Doc ID 1350855.1)
Last updated on OCTOBER 03, 2022
Applies to:Oracle Utilities Customer Care and Billing - Version 2.3.1 to 2.3.1 [Release 2.3]
Information in this document applies to any platform.
When generating a bill for an account with a Billable Charge Service Agreement, and Service Quantity provided in the Rate Component is not valid for the SA, the system goes into a continuous loop creating multiple Bill Segments with error. This process will only halt when the maximum threshold for Bill Segment creation is reached.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document