Loop in BILLING when Billable Charge billing uses invalid SQI
(Doc ID 1350855.1)
Last updated on MARCH 26, 2019
Applies to:Oracle Utilities Customer Care and Billing - Version 2.3.1 and later
Information in this document applies to any platform.
When generating a bill for an account with a Billable Charge Service Agreement, and Service Quantity provided in the Rate Component is not valid for the SA, the system goes into a continuous loop creating multiple Bill Segments with error. This process will only halt when the maximum threshold for Bill Segment creation is reached.
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