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Balance Monitoring Is Not Working Properly For Hierarchy Accounts (Doc ID 1351695.1)

Last updated on MARCH 05, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Balance monitoring is not including all the charges in case of hierarchy accounts with one parent and many child accounts. Not all the charges are rolled up to parent /balance_group/monitor object.

Steps to Reproduce

  1. Create 1 parent account and 2 non-paying child account with monthly charges in all 3 accounts
  2. Create balance group monitor and group sharing monitor and set account level credit limit at parent level
  3. run pin_monitor_balance. This is not rolling up all the charges to /balance_group/monitor for hierarchy account and will impact business
Expected result
All accounts charges in the hierarchy group should be rolled up to /balance_group/monitor

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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