Balance Monitoring Is Not Working Properly For Hierarchy Accounts
(Doc ID 1351695.1)
Last updated on DECEMBER 06, 2017
Applies to:Oracle Communications Billing and Revenue Management - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
***Checked for relevance on 08-SEP-2014***
Balance monitoring is not including all the charges in case of hierarchy accounts with one parent and many child accounts. Not all the charges are rolled up to parent /balance_group/monitor object.
Steps to Reproduce
- Create 1 parent account and 2 non-paying child account with monthly charges in all 3 accounts
- Create balance group monitor and group sharing monitor and set account level credit limit at parent level
- run pin_monitor_balance. This is not rolling up all the charges to /balance_group/monitor for hierarchy account and will impact business
All accounts charges in the hierarchy group should be rolled up to /balance_group/monitor
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