Outlook Connector Deployment Configuration Program Returns An Error When Trying To Create An Install Package (Doc ID 1351722.1)

Last updated on JUNE 29, 2017

Applies to:

Oracle Communications Connector for Microsoft Outlook - Version 7.3 and later
Microsoft Windows (32-bit) - OS Version: 7
Microsoft Windows x64 (64-bit) - OS Version: 7
z*OBSOLETE: Microsoft Windows Vista (32-bit)
z*OBSOLETE: Microsoft Windows Vista x64 (64-bit)

Symptoms


When trying to create a new Outlook Connector (OC) End-User installation package with the Deployment Configuration Program (DCP), either with the menu options :

an error message like the one below is displayed :
  
Could not create the installation package.
Do you want to see the results?


When selecting Yes, an empty window appears, ending with no install package being created.

Additional information :



Changes

The windows platform was freshly installed, with no previous installs of Outlook Connector.

Cause

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