FOD Batch Parameter Validation Is Misleading (After Installing Patch 12618320) (Doc ID 1352190.1)

Last updated on AUGUST 25, 2011

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.3.1 and later   [Release: 2.3 and later ]
Information in this document applies to any platform.

Symptoms

Customer Care & Billing is throwing a misleading error message when trying to run FOD (Automatic dispatch of FA's) with "calendar days" option specified and a valid work calendar. Even though work calendar is not needed when specifying calendar days, the system should not error out the batch job submission.

The exact error message shows on the batch run tree is: "ERROR - CIPOADPB - Missing or invalid Calendar Code".

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms