The OCCAS Engine Servers Continuously Get Restarted

(Doc ID 1352219.1)

Last updated on JUNE 21, 2017

Applies to:

Oracle Communications Converged Application Server - Version: 4.0.0 and later   [Release: 4.0.0 and later ]
Information in this document applies to any platform.


On OCCAS 4.0 production system (2engines+2replicas with Node Manager configured), the engine servers kept restarted constantly, and a lot of NPE (NullPointerException) are thrown in the log files:

####<Jul 26, 2011 11:19:44 AM CEST> <Error> <WLSS.Engine> <colla02> <engine2> <[ACTIVE] ExecuteThread: '18' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <> <1311671984457> <BEA-330101> <Exception while processing messages for call id: SIP_PROBE-Proxy-10-23@domain
at com.bea.wcp.sip.engine.server.setup.CommonService.startShuttingDown(
at com.bea.wcp.sip.replicatedstore.client.ReplicationServiceClient.handleClientNotRegistered(
at com.bea.wcp.sip.replicatedstore.client.PartitionClient.collectResponses(
at com.bea.wcp.sip.replicatedstore.client.ReplicatedStoreClientImpl.lockAndGet(
at com.bea.wcp.sip.replicatedstore.server.PersistentCallStateManager.lockAndGetCallState(
at com.bea.wcp.sip.engine.server.MessageHandler$MessageQueue.processMessages(
at com.bea.wcp.sip.engine.server.MessageHandler$


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