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ASR Conf Notice, TN From and TN To Fields Do Not Display the Trunk Numbers Correctly (Doc ID 1352281.1)

Last updated on FEBRUARY 24, 2019

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.15 and later
Information in this document applies to any platform.


The customer has reported that the CONF task for an ASR is not displaying the information correctly. The field that has a problem is the TN_FROM and TN_TO.

This issue occurs when there is a disconnect order for trunking. The problematic scenario is when they have trunks that are spread out among different facilities.

 For example, they may have a trunk group with 300 trunks assigned to 20 different facilities. When they do a disconect they select trunk 1-10 from facility A and trunks 53-77 from facility B, trunks 133-153 from facility C. After the order is completed and tasks are generated the CONF task shows all the refnums correctly but the TN_FROM and TN_TO fields only show the range from A, 1-10. Refnum 2 shows a TN_FROM-TN_TO of 1-10 as well, it should be 53-77.




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