ASR Conf Notice, TN From and TN To Fields Do Not Display the Trunk Numbers Correctly (Doc ID 1352281.1)

Last updated on NOVEMBER 30, 2011

Applies to:

Oracle Communications MetaSolv Solution - Version: 6.0.15 and later   [Release: 6.0.15 and later ]
Information in this document applies to any platform.

Symptoms

The customer has reported that the CONF task for an ASR is not displaying the information correctly. The field that has a problem is the TN_FROM and TN_TO.

This issue occurs when there is a disconnect order for trunking. The problematic scenario is when they have trunks that are spread out among different facilities.

 For example, they may have a trunk group with 300 trunks assigned to 20 different facilities. When they do a disco they select trunk 1-10 from facility A and trunks 53-77 from facility B, trunks 133-153 from facility C. After the order is completed and tasks are generated the CONF task shows all the refnums correctly but the TN_FROM and TN_TO fields only show the range from A, 1-10. Refnum 2 shows a TN_FROM-TN_TO of 1-10 as well, it should be 53-77.

Cause

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