Recharge Notifications Not Working and ccsCDRLoader Logs Message 'WARNING: RechargeSMSPlugin: Couldn't open FIFO'
(Doc ID 1352958.1)
Last updated on OCTOBER 15, 2019
Applies to:
Oracle Communications Network Charging and Control - Version 4.3.0 and later
Information in this document applies to any platform.
Symptoms
- Subscribers may report that recharge notifications are not working.
- The syslog on the SMS shows the following errors accessing a "first in, first out" (FIFO) file, indirectly indicating a notification problem:
Aug 28 21:16:46 sms01 ccsCDRLoader: [ID 953149 user.warning] ccsCDRLoader(1945) WARNING: RechargeSMSPlugin: Couldn't open FIFO /tmp/ccsSSMRequest.fifo, will try again later. (errno = 6)
- When the buffer in ccsCDRLoader is full, this message will also occur:
Aug 28 21:16:46 sms01 ccsCDRLoader: [ID 953149 user.warning] ccsCDRLoader(1945) WARNING: Discarding unsent SMS due to full buffer
Changes
None.
Cause
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