Recharge Notifications Not Working and ccsCDRLoader Logs Message 'WARNING: RechargeSMSPlugin: Couldn't open FIFO' (Doc ID 1352958.1)

Last updated on JULY 26, 2017

Applies to:

Oracle Communications Network Charging and Control - Version 4.3.0 and later
Information in this document applies to any platform.

Subscribers may report that recharge notifications are not working.
The syslog on the SMS shows the following errors accessing a "first in, first out" (FIFO) file, indirectly indicating a notification problem:

Aug 28 21:16:46 sms01 ccsCDRLoader: [ID 953149 user.warning] ccsCDRLoader(1945) WARNING: RechargeSMSPlugin: Couldn't open FIFO /tmp/ccsSSMRequest.fifo, will try again later. (errno = 6)
When the buffer in ccsCDRLoader is full, this message will also occur:

Aug 28 21:16:46 sms01 ccsCDRLoader: [ID 953149 user.warning] ccsCDRLoader(1945) WARNING: Discarding unsent SMS due to full buffer

None.

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