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Recharge Notifications Not Working and ccsCDRLoader Logs Message 'WARNING: RechargeSMSPlugin: Couldn't open FIFO' (Doc ID 1352958.1)

Last updated on JULY 26, 2017

Applies to:

Oracle Communications Network Charging and Control - Version 4.3.0 and later
Information in this document applies to any platform.

Symptoms

Changes

None.

Cause

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In this Document
Symptoms
Changes
Cause
 The ccsCDRLoader plugin and ccsSSMDispatcher are configured to use different FIFO file names.
 ccsCDRLoader is running on the machine but the ccsSSMDispatcher is not.
 ccsSSMDispatcher is running but the FIFO file mentioned in the error message does not exist.
 In a clustered SMS environment the ccsCDRLoader may be running on one node and ccsSSMDispatcher is running on another node.
 The permissions on the FIFO are incorrect and ccsCDRLoader cannot send notifications.
Solution
 The ccsCDRLoader plugin and ccsSSMDispatcher are configured to use different FIFO file names.
 ccsCDRLoader is running on the machine but the ccsSSMDispatcher is not.
 ccsSSMDispatcher is running but the FIFO file mentioned in the message does not exist.
 In a clustered SMS environment the ccsCDRLoader may be running on one node and ccsSSMDispatcher is running on another node.
 The permissions on the FIFO are incorrect and ccsCDRLoader cannot send notifications.
 Final Notes
References


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