Multiple Router Being Shown in Activation Report (Doc ID 1352970.1)

Last updated on MAY 11, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version: 6.0.15 and later   [Release: 6.0.15 and later ]
Information in this document applies to any platform.

Symptoms

While placing a disconnect order on a DSL service, the user is getting a "Multiple Router" issue while retrieving the activation report.

If the router details on the circuit have been modified for any of the previous issues, the activation report returns ALL the routers while pulling in the activation report, this will affect the activation process as the system tries to send details of NE's that have already been updated

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms