Instant Messaging Server Does Not Send One Email Message Per Chat And Instead Sends Every Message As Individual Messages (Doc ID 1353118.1)

Last updated on SEPTEMBER 14, 2016

Applies to:

Oracle Communications Instant Messaging Server - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

When archiving is enabled for IM, individual emails are sent for each message within a conversation instead of sending the full conversation as one.

Cause

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