Agile is Sending an Escalation Email to Each Approver's Assigned Escalation User Immediately when the User's Settings for "Allow Escalation Designation Approval" is Set to "Always" (Doc ID 1355072.1)

Last updated on JULY 28, 2016

Applies to:

Oracle Agile PLM Framework - Version 9.3.1.0 and later
Information in this document applies to any platform.

Goal

Find Agile is sending an escalation email to each Approver's assigned escalation user immediately versus the setting (typically 96 hours) after the change is routed to CCB, when the users settings for "Allow Escalation Designation Approval" is set to "Always"

Solution

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