My Oracle Support Banner

Information To Collect When High Row-Lock Contention Is Seen In The BRM DB (Doc ID 1356147.1)

Last updated on APRIL 02, 2024

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.0.0.0.0 and later
Information in this document applies to any platform.

Purpose

The purpose of this article is to provide suggestions about the type of information to collect in order to analyze and troubleshoot high Row-Lock contention issues observed on a BRM (Billing and Revenue Management) Database object (for example, bal_grp_t).

It is strongly recommended to upload this information while submitting a new Service Request to Oracle BRM Support.

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Purpose
Troubleshooting Steps

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.