Error Creating Trouble Ticket: java.sql.SQLException: ORA-00001: unique constraint (ASAP.IDX_UNQ_TICKET_ID) violated (Doc ID 1358381.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.10 and later
Information in this document applies to any platform.

User Experiences the below error while creating a new Trouble Ticket

java.sql.SQLException: ORA-00001: unique constraint (ASAP.IDX_UNQ_TICKET_ID) violated

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Symptoms

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.