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Internal Server Error when logging into Contract Management using Oracle XE (Doc ID 1358394.1)

Last updated on MARCH 20, 2020

Applies to:

Primavera Contract Management - Version 13.0 to 13.1 [Release 13]
All Platforms
Database: Oracle Express Edition



Purpose

This article will assist in troubleshooting the Internal Server Error message, when attempting to log into a Contract Management system that is using an Oracle Express Edition (XE) database server.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Cause 1: Oracle XE Instance Not Started
 Cause 2: Oracle XE Instance Is Idle
 Cause 3: Oracle XE Recovery File Size Limit Reached
 Cause 4: Oracle XE Data File Recovery Required
References

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