My Oracle Support Banner

Internal Server Error when logging into Contract Management using Oracle XE (Doc ID 1358394.1)

Last updated on MARCH 20, 2020

Applies to:

Primavera Contract Management - Version 13.0 to 13.1 [Release 13]
All Platforms
Database: Oracle Express Edition


This article will assist in troubleshooting the Internal Server Error message, when attempting to log into a Contract Management system that is using an Oracle Express Edition (XE) database server.

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Troubleshooting Steps
 Cause 1: Oracle XE Instance Not Started
 Cause 2: Oracle XE Instance Is Idle
 Cause 3: Oracle XE Recovery File Size Limit Reached
 Cause 4: Oracle XE Data File Recovery Required

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.