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CSR Accounts Created via Permissioning Center Are Being Billed (Doc ID 1358410.1)

Last updated on OCTOBER 31, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version to [Release 7.4.0]
Information in this document applies to any platform.


Administrator (CSR) accounts (having access to Apps such as Customer Center, Pricing, etc.) created with Permission Center show a value of zero (0) at pay_type field at billinfo_t table.

According to Billing and Revenue Management (BRM) documentation, this means undefined payment method, and beside this, they are billed and also consuming BILL_NO from billing sequence number.

As they are accounts for just accessing Graphic User Interface (GUI) and which will never generate charges to bill, it seems like a product BUG.  Please provide a workaround for the meanwhile or a patch.


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