CSR Accounts Created Via Permissioning Center Are Being Billed
Last updated on SEPTEMBER 26, 2016
Applies to:Oracle Communications Billing and Revenue Management - Version 184.108.40.206.0 to 220.127.116.11.0 [Release 7.4.0]
Information in this document applies to any platform.
Administrator (CSR) accounts (having access to Apps such as Customer Center, Pricing, etc) created with Permission Center show a value of zero (0) at pay_type field at billinfo_t table. According to BRM documentation, this means undefined payment method, and beside this, they are billed and also consuming BILL_NO from billing sequence number.
As they are accounts for just accessing GUIs and which will never generate charges to bill, it seems like a product BUG. Please provide a workaround for the meanwhile or a patch.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms