AERS Report Start Time is One Hour Later than Actual Time

(Doc ID 1358578.1)

Last updated on SEPTEMBER 15, 2011

Applies to:

Adverse Event Reporting System - Version: 4.6.2 and later   [Release: 4.6 and later ]
Information in this document applies to any platform.


When any user runs an AERS report, the job start time/end time is off by one hour.

For example:

Submitted a job at 20:25, the Job Start Time displayed is 19:25


All all three of the following are in the same time zone

  • Backend RDBMS database
  • Middle tier application server
  • Client/end user

How can this one hour difference be explained?


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