Outlook Connector Is Not Picking Up Changes To Users Mail Attribute On Startup (Doc ID 1359065.1)

Last updated on JUNE 29, 2017

Applies to:

Oracle Communications Connector for Microsoft Outlook - Version 8.0 and later
Information in this document applies to any platform.

Symptoms


Outlook Connector 7.3u1
MS Outlook 2007

After a user switched his mail attribute within the Directory Server and made the original mail attribute a mailalternateaddress, Outlook Connector did not pick up that change and still reflected the original mail address.  The user tried many restarts and syncs in Outlook, to no avail.

Changes

 

Cause

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