My Oracle Support Banner

Outlook Connector Is Not Picking up Changes to Users Mail Attribute on Startup (Doc ID 1359065.1)

Last updated on FEBRUARY 28, 2019

Applies to:

Oracle Communications Connector for Microsoft Outlook - Version 8.0 and later
Information in this document applies to any platform.

Symptoms


Outlook Connector 7.3u1
MS Outlook 2007

After a user switched his mail attribute within the Directory Server and made the original mail attribute a mailalternateaddress, Outlook Connector did not pick up that change and still reflected the original mail address.  The user tried many restarts and syncs in Outlook, to no avail.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.