Certain LDAP User on Active Directory Fails to Login to Agile With Correct Username and Password
(Doc ID 1359713.1)
Last updated on JULY 13, 2021
Applies to:Oracle Agile PLM Framework - Version 184.108.40.206 and later
Information in this document applies to any platform.
When attempting to login with a certain LDAP user on Active Directory fails to login with correct Login ID and password with below error:
Invalid user name or password.
In the Wireshark log, can see below error:
LDAPMessage bindRequest(1) "xxxxx@<Domain_Name>" simple
LDAPMessage bindResponse(1) invalidCredentials (80090308: LdapErr: DSID-0C0903D9, comment: AcceptSecurityContext error, data 52e, v2580)
Steps to Reproduce
- Configure LDAP to integrate Agile with Active Directory
- Sync LDAP user to Agile. Can see the LDAP user is loaded to Agile
- Login to Agile with the problem LDAP user
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