Two-Six Code Search From Trouble Ticket Does Not Return Any Values (Doc ID 1359770.1)

Last updated on MAY 11, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version: 6.0.16 and later   [Release: 6.0.16 and later ]
Information in this document applies to any platform.

Symptoms


When searching for a TWO-SIX code from within the create new ticket-> of type circuit->serv item = Y the two six code search is returning no results. When searching for the same two six code in the connection design search window it returns values.

Cause

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