Unable To Log In - Blue Screen

(Doc ID 1359823.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Demantra Real-Time Sales and Operations Planning - Version 7.3.0 and later
Information in this document applies to any platform.

Goal


With tomcat up if we log into the below URL from the window box where Demantra and tomcat was installed, The user is logged into Demantra but the workbench does not come up and we are frozen with a blue screen. If we login using the same URL from any other window box then login is successful.
http://XXXYYYYZZZ:8080/demantra/portal/loginpage.jsp

Catalina log shows the following:

Sep 14, 2011 8:55:08 AM org.apache.catalina.core.ContainerBase backgroundProcess
WARNING: Exception processing manager org.apache.catalina.session.StandardManager@4cee32 background process
java.lang.NullPointerException
at com.demantra.portal.beans.LoginBean.getUserID(LoginBean.java:105)
at com.demantra.portal.beans.LoginBean.valueUnbound(LoginBean.java:602)
at org.apache.catalina.session.StandardSession.removeAttributeInternal(StandardSession.java:1654)
at org.apache.catalina.session.StandardSession.expire(StandardSession.java:756)
at org.apache.catalina.session.StandardSession.isValid(StandardSession.java:592)
at org.apache.catalina.session.ManagerBase.processExpires(ManagerBase.java:682)
at org.apache.catalina.session.ManagerBase.backgroundProcess(ManagerBase.java:667)
at org.apache.catalina.core.ContainerBase.backgroundProcess(ContainerBase.java:1316)
at org.apache.catalina.core.ContainerBase$ContainerBackgroundProcessor.processChildren(ContainerBase.java:1601)
at org.apache.catalina.core.ContainerBase$ContainerBackgroundProcessor.processChildren(ContainerBase.java:1610)
at org.apache.catalina.core.ContainerBase$ContainerBackgroundProcessor.processChildren(ContainerBase.java:1610)
at org.apache.catalina.core.ContainerBase$ContainerBackgroundProcessor.run(ContainerBase.java:1590)
at java.lang.Thread.run(Thread.java:619)



Solution

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