My Oracle Support Banner

FW Demo Install (Doc ID 1359901.1)

Last updated on JULY 11, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.3.1 and later
Information in this document applies to any platform.

Goal

**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

CCB/CC&B - Oracle Utilities Customer Care and Billing
OUAF/FW - Oracle Utilities Framework
ETM/ETPM - Oracle Enterprise Taxation and Policy Management
OUBI - Oracle Utilities Business Intelligence
RMB/ORMB - Oracle Revenue Management and Billing

The example in this document is for FW based product CC&B (Customer Care and Billing) V2.3.1. However, the instructions can help customers installing different versions of CC&B as well as other FW based products (ETPM, BI, and RMB) understand how to perform a demo install.


Question:

After building our CCB 2.3.1 database as a demo database, then patching it forward to SP1, the SP1 demo data did not exist in the database. We were pointed to an adhoc patch 11722753 which does contain SP1 demo data, but this patch would not apply cleanly unless we ran it in 'install' mode, which nukes the existing database and re-creates it.

We are looking for a clear, concise set of instructions for patching a CCB 2.3.1 database up to Service Pack 2 in such a manner that all pertinent DEMO data resides in the database, without nuking all previously installed patches or data.

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.