Network processor may remove configuration when proxy assignment is changed (Doc ID 1360181.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications IP Service Activator - Version 5.2.4 and later
Information in this document applies to any platform.

Symptoms


When the customer was performing a disaster recovery scenario, changing the device management from one NP to another caused the removal of configuration. The following message was seen in the logs

20101206-041233|362|ERROR|pool-1-thread-1||||proxy_np|ipsa-activator2|Device Document not found for device id 20993686
20101206-041233|367|ERROR|pool-1-thread-1||||proxy_np|ipsa-activator2|The network processor has encountered a non-fatal critical error: java.lang.Error: Device Document not found for device id 20993686
java.lang.Error: Device Document not found for device id 20993686
      at com.metasolv.serviceactivator.networkprocessor.DeviceImpl.getDevice(DeviceImpl.java:207)
      at com.metasolv.serviceactivator.networkprocessor.runnableitems.DeviceInsertAssociationsRunnable.run(DeviceInsertAssociationsRunnable.java:30)
      at edu.emory.mathcs.backport.java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:660)
      at edu.emory.mathcs.backport.java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:685)
      at java.lang.Thread.run(Unknown Source)



Changes

A device was changed in management from one network processor to another.

Cause

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