My Oracle Support Banner

Outlook Connector Popup Error and Error 60 When User Opens a Task Sent from Another User (Doc ID 1360356.1)

Last updated on MARCH 28, 2019

Applies to:

Oracle Communications Connector for Microsoft Outlook - Version 7.3 and later
Information in this document applies to any platform.

Symptoms

Component information:

Outlook Connector (OC) version 7.3.116.3 (patch 139162-11)
Calendar Server 6.3 with patch 121657-47

User A sends User B a task via Outlook Connector (7.3.116.3).  The task sends fine, but when User B tries to open it, they get a pop up error like the following:

Cannot open this item. Unable to create or modify this event. E-mail address is not defined for the Organizer or for the attendees in Calendar Server.


Also, when selecting this item in the Inbox list view, it appears that Outlook is repeatedly trying to open it and is refreshing the screen.  The OC logs show it trying to do a storetodos.wcap command and failing over and over again with error 60.

The OC logs show the following:

03/14/2011 14:31:58.901 (0x0778) {XCap } [Error ]: wcap returned errno: 60
03/14/2011 14:31:58.901 (0x0778) {Store } [Error ]: CSOCSConnection::SaveTask addComponent 60


On the Calendar Server side, the following message was repeated again and again in the http.commands log:

[14/Mar/2011:18:33:01 +0000] <HOSTNAME> cshttpd[3224]: General Notice: [<IP ADD>] "POST /storetodos.wcap?tzid=America/New_York&calid=<USERID>&storetype=1&uid=2e768cc371de45dba1f11faccdec2ad9&desc=Run around in circles for 40 minutes


And in the Calendar Server's http.log, we see the following (which appears to be the main problem):

[14/Mar/2011:18:36:06 +0000] <HOSTNAME> cshttpd[3224]: General Error: urlencoded_to_list(): urlencoded_modify_component_helper() returned error : 5
[14/Mar/2011:18:36:06 +0000] <HOSTNAME> cshttpd[3224]: General Error: WCAP: storetodos command called. ac_storecomponents() returned with 60.
[14/Mar/2011:18:36:06 +0000] <HOSTNAME> cshttpd[3224]: Account Notice: close [<IP ADD>] [unauthenticated] 2011/3/14 18:35:51 0:00:15 0 0 0
[14/Mar/2011:18:36:07 +0000] <HOSTNAME> cshttpd[3224]: General Error: urlencoded_to_list(): urlencoded_modify_component_helper() returned error : 5
[14/Mar/2011:18:36:07 +0000] <HOSTNAME> cshttpd[3224]: General Error: WCAP: storetodos command called. ac_storecomponents() returned with 60.



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.