My Oracle Support Banner

Plans Corrupted After Successful Priceplan Update With LoadPriceList (Doc ID 1360494.1)

Last updated on JUNE 05, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.4.0.0.0 to 7.4.0.0.0 - Release: 7.4.0 to 7.4.0
Information in this document applies to any platform.

Symptoms

In a customer setup, wih 7.4.0 PS8 , when attempting to retrieve the price list from 7.4 Pricing Center, the following error occurs:

E Tue Apr 26 16:23:45 2011 test cm:30815 cm_child.c(115):4680 1:vm1:UnknownProgramName:0:AWT-EventQueue-0:4:1303827805:0
CM output flist: opcode PCM_OP_READ_FLDS
# number of field entries allocated 20, used 2
0 PIN_FLD_POID POID [0] 0.0.0.1 /deal -1 0
0 PIN_FLD_ERR_BUF ERR [0]
<location=PIN_ERRLOC_DM:4 class=UNKNOWN:0 errno=PIN_ERR_NOT_FOUND:3>
<field num=0:0,0 recid=0 reserved=0 reserved2=0 time(sec:usec)=0:0>
<facility=0 msg_id=0 version=0>


Scenario :

1. Load price list A with LoadPriceList tool
2. Open Pricing Center and search the plans loaded , for example , "My_Plan" plan --> no issue
3. Load pricelist B with LoadPriceList tool
4. Open Pricing Center and search the plans loaded , "My_Plan" plan --> load fails with an error "An unexpected BRM system error occurred" and cm pinlog contains error as shown above.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.