Plans Corrupted After Successful Priceplan Update With LoadPriceList (Doc ID 1360494.1)

Last updated on SEPTEMBER 19, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.4.0.0.0 to 7.4.0.0.0 - Release: 7.4.0 to 7.4.0
Information in this document applies to any platform.

Symptoms

In a customer setup, wih 7.4.0 PS8 , when attempting to retrieve the price list from 7.4 Pricing Center, the following error occurs:

E Tue Apr 26 16:23:45 2011 test cm:30815 cm_child.c(115):4680 1:vm1:UnknownProgramName:0:AWT-EventQueue-0:4:1303827805:0
CM output flist: opcode PCM_OP_READ_FLDS
# number of field entries allocated 20, used 2
0 PIN_FLD_POID POID [0] 0.0.0.1 /deal -1 0
0 PIN_FLD_ERR_BUF ERR [0]
<location=PIN_ERRLOC_DM:4 class=UNKNOWN:0 errno=PIN_ERR_NOT_FOUND:3>
<field num=0:0,0 recid=0 reserved=0 reserved2=0 time(sec:usec)=0:0>
<facility=0 msg_id=0 version=0>


Scenario :

1. Load price list A with LoadPriceList tool
2. Open Pricing Center and search the plans loaded , for example , "My_Plan" plan --> no issue
3. Load pricelist B with LoadPriceList tool
4. Open Pricing Center and search the plans loaded , "My_Plan" plan --> load fails with an error "An unexpected BRM system error occurred" and cm pinlog contains error as shown above.

Cause

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