My Oracle Support Banner

Users Not Able To Close Manual Field Discrepancies (Doc ID 1360978.1)

Last updated on JULY 18, 2018

Applies to:

Oracle Clinical Remote Data Capture Option - Version 4.6.0 and later
Information in this document applies to any platform.

Symptoms


ISSUE:
--------
User can't close Manual Discrepancies.

STEPS TO REPRODUCE:
-----------------------------
* Connect to RDC Onsite
* Open a CRF with a Manual discrepancy open
* Try to close the discrepancy. After providing the Status and save the change, the discrepancy stays open.

BUSINESS IMPACT:
-----------------------
Manual discrepancies can't closed.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.