Free Entitlement Not Synchronize Into Pipeline Memory When Purchase A Product. (Doc ID 1361689.1)

Last updated on DECEMBER 11, 2011

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.1.0.1 and later   [Release: 7.3.1 and later ]
Information in this document applies to any platform.

Symptoms

-- Problem Statement:
When purchasing a product with free entitlement, the resource could not be synchronized into pipeline memory, The results of the balance group of the problem from the pipeline memory dump is compared with the database records and found both not in sync.
Restart pipeline would solve the problem; but can't do this after every "purchase" action.

-- Steps To Reproduce:
1. Purchase a product with free entitlement,
2. pass a semaphore to generate the balance group image of pipeline memory.
3. Then compare the generated result with database records.

Cause

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