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Save Changes To Tasks Modifies Only Highlighted Task (Doc ID 1361792.1)

Last updated on SEPTEMBER 16, 2019

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.0 and later
Information in this document applies to any platform.

Symptoms

Save changes to tasks - function does not work properly. It appears that the application is saving only the task that remains highlighted when clicking ‘save’. It should save all modified tasks.
Refer to the series of screen shot below:
Open up the Task List for an Order & change the work queue of some tasks.

Click Yes to reschedule tasks to new Queue, notice the task highlighted with Blue:

Reopen the Task List, after applying the changes. As you can see that only the task highlighted in above screen shot (LOGICAL) is changed:

Cause

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In this Document
Symptoms
Cause
Solution
References


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