CCB: CTI/IVR - How to invoke Control Central Search with No Values Populated (Doc ID 1361871.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.3.1 and later   [Release: 2.3 and later ]
Information in this document applies to any platform.

Goal

The goal of this document is show how one can invoke an empty  Control Central  page within a CTI/IVR integration. 

Solution

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