User Session Are Shown In The "User Monitor" After A Database Export and Emails Are Sent When Sessions Cancel Out (Doc ID 1361956.1)

Last updated on JANUARY 29, 2016

Applies to:

Oracle Agile PLM Framework - Version 9.3.1.2 and later
Information in this document applies to any platform.

Symptoms

User session are shown in the Java Client > Admin > User Settings > User Monitor after a database Export.
This can also trigger emails to be send out when the session gets canceled from the User Monitor.

Users should not be displayed in the User Monitor, if they are not logged in to a environment.

The issue can be reproduced at will with the following steps:
1. Refresh Agile Test database from Agile Production database
2. User sessions remains in user monitor when Test Application server is started
3. Cancel User session from User monitor and cancel email is sent to User and Notification is turned off

Changes

Export Production database with Application Server running and Import database to Test environment

Cause

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