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Linking Tender Control With Appropiate Deposit Control in CCB (Doc ID 1362670.1)

Last updated on MAY 16, 2023

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.3.1 and later
Information in this document applies to any platform.

Goal

**Any examples provided in this article do not represent real life personal/confidential information**
**Disclaimer:** This KM article may include the following abbreviations:

CCB/CC&B - Oracle Utilities Customer Care and Billing


Whenever a new Tender Control is Opened, it needs to be linked with the Deposit control which is in Open State.When the user opening the Tender control searches for an Open Deposit control he is able to see list of all Depsit Control.
Now, as per Business requirement only the relavent Deposit Controls should be visible to the cashier ,i.e. if the Cashier belong to "A" CIS Division and "A1" location then he should not be able to see "B" CIS Division Deposit Controls.

Is there a way to configure the system to satisfy this customer’s needs?


Solution

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In this Document
Goal
Solution
References


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